Training-01:
Hut, Hut… Now What?: Your
New Role in the Community as a Known Leader & Expert
Description: As you become the go-to
resource and a trusted referral-based business in your community, it will be time to acquire
and grow through and into your new role, with some new skills along the way. This growth is
both professional and personal, and you’ll want to be paying attention to your own wants,
needs, and wishes around your business. You’ll get asked to share your expertise. You’ll
start getting requests to present on the subject matter. And you’ll be leaned on for your
“free time” as well as your “paid time” inside and outside of the Monday to Friday 8am to
5pm timeline. This is a pivotal point in your professional journey. It is going to require
some downtime, reflection, and documentation around what you want NEXT, what you may NOT
want, and how you’re going to achieve those goals. This will be a “coaching moment” where
some journaling and mastermind or colleague level brainstorming is going to be useful.
You’ll want to do some playbook and path route whiteboarding exercises. Be sure your “golden
rolodex” is fresh and kept up to date, as you’re now a main community reference point and
first point of contact referral source. You’ll want to get ready for accepting presentation
opportunities to educate the public about the situation, status of the industry, and your
solutions.
You will LEARN:
- How to grow into your new role as a community leader and primary resource for Aging in
Place Solutions.
- To take the required down time you’ll need to study and reflect and plan your path
forward, including presentations.
- Why you must keep your resources fresh, your contacts current, and your presentations on
file, and at the ready.
BUY
NOW
Training-02:
The Teamwork Dreamwork
Equation: Creating a More Self-Managed Company
Description: It’s time to start
“letting go” and empowering others. Grow and train your team. Then (you TYPE-A) get OUT OF
THE WAY. And yes, that will be the hardest part. Build your business team just like you
built your referral network. It will take longer to do it in-house for yourself in your own
company. But it’s your only path to business growth and a future that includes time
flexibility & freedom! Building a TEAM will require that you go back and refocus on your
VISION, MISSION, and CORE VALUES. What you applied to your marketing and public messaging
about who YOU are, now has to be turned inward to discuss with your company and growing
staff, who WE ARE. You need to train them to BUY IT, ALL IN, and burn into their brains your
brand, messaging, and core values to “live by” if they are going to work for you. Teach and
practice (role play) who WE ARE, out there AND in here, on location as a group in the office
as well as in the field at our clients & project sites where now other people are
representing the company brand in the public sector. Hire slowly (and fire quickly… but that
comes later). This is your “type A” personality baby. You gave birth to it. You grew it. You
raised it. Now you are offering to hand it to others who will represent it publicly and be
in charge of caring for it when you aren’t watching and overseeing it every moment any
longer. Do NOT take this lightly. Growing and scaling your team and your company will go
slower than you want. It will be more painful than you’d prefer. But you can (and will need
to) do it, to serve your community and keep your reputation where you’ve built it up to.
You will LEARN:
- How to start “letting go”, (just a little bit) so you can begin to train, empower, and
grow your small business team.
- How to get staff BUY-IN: Vision, mission, passion, branding, & messaging for the future
of the company.
- Why its normal, painful, and that you’ll get through it w/ a team.
- What to expect & how to keep your reputation in-tact during the growth & team scaling
process.
BUY
NOW
Training-03:
The C, E, & O of It All:
Growing Personally, to Lead Passionately with Your VISION
Description: “C” is for Clarity:
Possibly the toughest part of growing a company is growing the person (YOU) that LEADS the
company. Digging deep, gaining new insight, and understanding your own strengths and
weaknesses is the work to be done in this phase of company scale & business development. You
can no longer “do it all”, or you’re going to burn out. Peeling your own onion of dreams &
fears will provide clarity about which roles you keep as you scale your business, and which
roles you absolutely must hire out, and focus your attention on aligning the hired personnel
with your roadmap. “E” is for Execution: Once you’ve got your SOPs, training manuals, and
are underway with your team growth, you have a new phrase to learn and implement. “Expect,
but Inspect”. This is a leadership skill you need to practice and perfect. Executing on your
business plan, and having your staff do the same when you are there AND when you are not,
requires this approach. You have to train them to trust themselves, empower them to test
themselves, and be there to check the quality of their work (for your sanity and your
reputation). “O” is for Operations: Now you are getting into the cycle of your business.
You’ll be looking for tightening up your SOPs and KPIs (more on that later). During this
phase, you’ll need to be there to spot check the quality assurance (quality control) of the
work you’ve empowered others to do. You’ll need to pick up staff when they fail. Capitalize
on the learning opportunity, set the corrective actions, and send them back out to get on
the horse and try again. Your leadership at this level is extensive, exhausting. And yet,
when you do get it right (with the right people in the right seats on the company’s ORG
chart bus, going in the direction of your mission map), it is oh so worth it!
You will LEARN:
- The “C” Clarity required to lead during the scaling of staff and your business, and the
personal growth required for it.
- The “E” Execution equation, and why it requires an “Expect, but Inspect” approach to
training staff in your business.
- The “O” Operations phase & cycles of running your business. What your staff expects and
how to perform for growth.
BUY
NOW